Terms & Conditions

Company details:

Company Name: Amigo for tourism investment

Address: villa 128 – mugawra 18 – 10 th of Ramadan City- cairo – Egypt

Contact: +20109 8130 887

To help us provide you with the very best services at the lowest possible prices and avoid confusion and misunderstandings, we ask that you read the Terms & Conditions (the «Terms») below carefully. By booking, registering for, making a payment towards, or participating in a tour or other travel product or service with Amigo Tourism, you agree to the Terms that apply to that package in effect at the time of your booking. These Terms represent a legally binding contract.

Bookings & Prices

We do our best to provide accurate and up-to-date information on our website, but errors may occur. Please confirm pricing and details with us prior to making a booking.

By making travel bookings on our website or with one of our agents, or otherwise purchasing any travel services offered by Amigo Tourism, you warrant that 1) you are at least 18 years of age and have the legal authority to create a binding legal obligation; 2) you accept and agree to all the Terms presented herein; and 3) all information supplied by you for the purposes of that booking is true, accurate, current, and complete to the best of your knowledge.

BOOKING ON BEHALF OF OTHERS: If you make a booking for anyone other than yourself, you are considered the designated contact person for those other travelers. You represent and warrant that you are legally authorized to act on their behalf; that you have obtained all required consents; and that you will inform them of these Terms and warrant that they accept and agree to them. You are also responsible for making all payments due for your booking; notifying us if any changes or cancellations are required; and keeping the other travelers informed of all information relevant to your trip.

REGISTRATION: After you complete your booking, we’ll send you an email containing a link to a secure traveler registration form. For most packages, you must complete this form within 5 days of booking. Let us know if you are unable to complete it within this timeframe, or your booking may be subject to cancellation.

CONFIRMATION: After we receive your booking and deposit, we will confirm availability of all components and send you a confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you and give you the option to modify your booking or to cancel and receive a refund of your deposit.

From the time of your booking confirmation until your final payment; your price may only be changed if: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components; 3) vendor costs applicable to your package or its components increase. Under any of these circumstances, we will inform you how your package price will be affected.

Once your booking is fully paid the package price will not change, unless: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components. In either case, we will inform you how your package price will be affected.

SPECIAL MEAL REQUESTS OR DIETS: You may enter special meal requests or dietary restrictions for each traveler when you complete your registration. We will relay your requests to the airlines and our partners in destination. Please confirm meal requests with the airlines by 72 hours before departure. We cannot guarantee that your requests will be honored, and some requests or restrictions may be difficult to accommodate in some destinations.

PRICES:

Advertised package prices are based on double occupancy rooms or cabins and the least expensive travel dates, departure city, hotels, and other options available, and do not include Optional Excursions or other optional items, unless otherwise noted. Your total price will vary based upon the dates, flights, hotels, and other options you select when you book.
In case we confirm flight and payment done we can not refund the amount if the client need to cancel it.
Advertised package prices may reflect an «Instant Savings» discount. On occasion, we may also offer price reductions, sale discounts, coupon discounts, or other promotional discounts on certain packages, departures, or services. Such discounts are valid for a limited time, only apply to new bookings, and may have other conditions or limitations. Existing bookings for which a deposit has been received are not entitled to price reductions or discounts that were not valid at the time of booking.

Prices and availability are subject to change until you make a booking and that booking is confirmed. After that, your package price will not change, with some exceptions listed under Confirmation.

Payments, Refunds & Credits

Payments

DEPOSITS:

A deposit, paid via one of our accepted payment methods, is required to secure your Tour Only booking, which will be applied toward the cost of your package. Selected tours will now require an increased deposit when airfare to and from your destination is included. Deposits vary by package, and some departure dates and/or departure cities may require a different deposit. Please check the package page, start a booking, or contact us to find out the required deposit. Changes or customizations you request to our packages may require an increased or additional deposit. Deposits are generally nonrefundable after we confirm your booking, unless covered by our Carefree Booking policy or we cancel your departure.

If you add Travel Protection coverage when you book, the premium will be added to your deposit amount.

In case we confirm flight and payment done we can not refund the amount if the client need to cancel it but we can amendment the booking as per flight agent and if there is any additional payment we do it.

FINAL PAYMENT: If any balance is due after making your booking, you must pay this balance via one of our accepted payment methods by your final payment due date. This date varies by package but is most often 75 days prior to departure. The due date for your booking will be listed in the booking process, in your booking receipt email, under Your Booking, and on your invoice. You may make as many payments as you like in any amount until the due date. If you have not paid in full 21 days after your due date, your booking will be cancelled, and your deposit will be forfeited. If you make payments in excess of your balance due, you can choose to receive a refund of the excess amount or to convert it to a Travel Credit with no expiration date.

PAYMENT METHODS: We accept payments towards your deposit or balance due by the following methods:

Visa, MasterCard, Discover,…etc. You can use one of these cards when booking or making a payment via our website or with an agent by phone. To pay your deposit with multiple credit cards, please call us.
PayPal account: You can use your PayPal account to make payments via our website only. You will be redirected to the PayPal site and required to log into your account during the process.

Refunds

Refunds will be processed and paid as promptly as possible. If we need to recover funds already paid to our partners for your services, your refund will be issued after those funds have been recovered. Most refunds are processed within six weeks of being requested. Refunds for payments by credit card will be credited to that card, provided your refund does not exceed the amount paid on the card. Otherwise, your refund will be issued by check.
In case we confirm flight and payment done we can not refund the amount if the client need to cancel it but we can amendment the booking as per flight agent and if there is any additional payment we do it.